PAYMENT METHODS - We have many options for you to choose from when you place your order. You may pay with MasterCard, Visa, American Express, Discover, PayPal, Google Checkout, personal check or money order. Personal checks will delay the shipment of your order for up to 2 weeks, all other orders usually ship within 48 hours.
TO ORDER - The preferred ordering method is via the internet. You can also order by phone from 9 AM to 4 PM Central Standard Time Monday thru Friday at 608-237-6813. Or by mail list on a piece of paper your name, address, phone number or e-mail address, the items you want to order along with payment (money order, credit card number or check - please do not send cash) and mail to:
DAISY MAZE
PO BOX 511
RICHLAND CENTER, WI 53581
SECURITY - We have implemented some of the most secure measures to ensure your privacy and protection. We use VeriSign secure server software to encrypt all of your personal information duing your online checkout. We also record all IP addresses during the order process to stop any fraudulent ordering attempts.
OUR GUARANTEE - We unconditionally guarantee all of our merchandise. If for any reason you are not completely satisfied with an item, simply return it within 45 days for a refund, credit on account, or exchange. No problem.
SHIPPING
For orders that are shipped to U.S. addresses use the shipping charts below:
| U.S. Ground Shipped Orders |
| Order Total | Shipping Charge |
| $20.00 and under | $4.95 |
| $20.01 - $50.00 | $6.25 |
| $50.01 - $80.00 | $7.25 |
| $80.01 and up | FREE |
| U.S. Second Day Air Shipped Orders * |
| Order Total | Shipping Charge |
| $45.00 and under | $22.95 |
| $45.01 - $80.00 | $27.95 |
| $80.01 and up | $34.95 |
| U.S. Next Day Air Shipped Orders * |
| Order Total | Shipping Charge |
| $45.00 and under | $39.95 |
| $45.01 - $80.00 | $49.95 |
| $80.01 and up | $59.95 |
* Express shipping is not available online - you must call your order in. Second Day Air and Next Day Air are not available to Hawaii, Alaska, Puerto Rico or U.S. territories
For orders that are shipped to Canada, use the following chart:
| Canadian Shipped Orders |
| Order Total | Shipping Charge |
| $20.00 and under | $6.25 |
| $20.01 - $70.00 | $8.95 |
| $70.01 and up | $12.95 |
For orders that are shipped to all other countries, use the following chart:
| Internationally Shipped Orders * |
| Order Total | Shipping Charge |
| $20.00 and under | $7.95 |
| $20.01 - $70.00 | $12.95 |
| $70.01 and up | $19.95 |
* For international orders that are unusually large or to countries with very high shipping rates, we may require additional shipping and handling fees. We will e-mail you for approval if additional charges apply before anything is charged to your account.
Most orders will be shipped out within 48 hours on all in stock items, please allow 7-10 business days for delivery. You will be notified if any item is backordered. Orders are shipped via USPS or UPS.
RETURNS AND EXCHANGES - If you are not completely satisfied with your purchase simply follow the instructions on the return form in your package and return within 45 days of purchase. We will exchange, refund your money, or credit your account (there is no additional shipping charges for exchanges). Shipping and handling charges on returned merchandise is nonrefundable. Our address for returns is:
DAISY MAZE
PO BOX 511
RICHLAND CENTER, WI 53581
Please note: We cannot accept open or used cosmetics, worn swimsuits or lingerie, or garments used, worn, soiled, or altered by the consumer.
If you have questions about returning an item please e-mail or call us between 8AM and 5PM Monday thru Friday Central Standard Time at 608-237-6813, or write us at the above address.
GIFT CERTIFICATES - Gift certificates are available in various amounts. There is no shipping charge for the mailing of gift certificates only.
INTERNATIONAL ORDERS - Shipments outside the U.S. may be subject to import charges, duties, or taxes which is the responsibility of the purchaser. Extra air mail and handling charges apply. Call us at 608-237-6813 for shipping rates to your country or e-mail us. All orders must be in U.S. funds and we do not ship to all countries.
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